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Operations Producer


Digital advertising is a technical game, especially in the mobile world.  With an ever-expanding list of required devices and platforms to support, having the capacity for comprehensive and accountable testing is critical to ensuring a successful branded experience.  Hook QA provides specialized quality assurance services to all tiers of the digital advertising industry; from global brands and agencies to independent production companies and development shops.  Founded from within Hook Studios, the award-winning interactive development company, the proven systems and processes employed are designed to seamlessly support digital marketing timelines, challenges and technical requirements. We have offices in Ann Arbor, MI and Los Angeles, CA. We are passionate about our work, which you can see at


We are seeking an Operations Producer to join our high-growth, creative organization in our LA office. Responsibilities include working along the QA Director, providing daily coordination of QA tasks between both Hook offices, managing client relationships and managing the overall flow of incoming projects.                          


  • Oversees the development and tracking of integrated project plans. Adapts and applies the delivery approach to meet project objectives and client business drivers. Establishes and maintains project communications.
  • Oversees project estimations. Oversees the development of project deliverables. Establishes and maintains processes to manage scope throughout the project lifecycle. Identifies and manages project issues.
  • QA liaison to Production team.  Monitor resource allocation and necessary priorities, both external and internal.
  • Communicate project status with team members, clients and other stakeholders on an ongoing basis, ensuring effective exchange of project information.
  • Keep the team focused and morale high throughout project challenges.
  • Create valuable, professional, mutually respectful client relationships objectives.
  • Provides valuable day-to-day project contact for the client, becoming the go-to person for both day-to-day and future project needs.


  • Bachelor’s degree
  • 3-5 years experience in account management, project management, or interactive production
  • Advertising agency experience preferred
  • Strong appetite for learning emergent technologies


This is a full-time position at our Los Angeles, CA office. We're of a close-knit group of people who love the internet and want to create phenomenal work. Company benefits include health, dental, matching 401k, paid vacation and holidays, and more.

Qualified applicants should include a resume.  No agencies, please.

We would like to thank all applicants for their interest in this position; however only those who are considered for an interview will be contacted.

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